Bring the problem description and useful context you already have.
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Preparing your workspace.
Preparing your workspace.
Paste the problem from any ticketing system. Ticket Resolve Now checks approved knowledge first, gives the engineer one safe troubleshooting step, and creates a copy-ready update in seconds.
Browser sign-in works. The VPN client still rejects the new password.
No matching approved article. A safe diagnostic check is ready.
cmdkey /listKeep the engineer moving without asking them to become a prompt-writing expert.
Bring the problem description and useful context you already have.
Start with approved knowledge, then get the safest next check when needed.
Choose the outcome or add a short observation. The path updates automatically.
Copy a clean internal note or customer-safe update straight into your ticket.
A short, safe check with a clear expected result—not a wall of troubleshooting.
Extract useful facts without turning raw output into unsafe or noisy AI context.
Keep the issue, observations, and decisions together for the next engineer.
Approved customer or company guidance is checked before general AI advice.
Generate an internal note, customer update, request for information, or handover.
Escalate without forcing the next technician to repeat completed troubleshooting.
Build a repeatable troubleshooting practice and preserve what you learn from difficult tickets.
Standardize investigation quality while protecting customer context and improving handovers.
Ticket Resolve Now does not replace technician judgement. It keeps the reasoning, evidence, and decisions organised around it.
Ticket Resolve Now minimizes and filters context before provider calls. Existing cases and evidence remain accessible when AI is unavailable or disabled.
Read the privacy approachSimple per-technician pricing. Every plan includes privacy redaction and copy-ready updates; paid plans add capacity and team controls.
$0 forever
$9 / technician / month
$19 / technician / month
$39 / technician / month
No. It provides guided investigation and documentation. It does not include automatic remediation or hidden tenant access.
Existing cases, evidence, knowledge, history, and generated documentation remain accessible.
No. Context is minimized, bounded, masked where configured, and checked for secrets before provider processing.
Yes. Case, evidence, knowledge, reporting, and AI-context queries enforce workspace and customer boundaries.
Start with a personal workspace or bring your IT or MSP team. Build a clearer, repeatable investigation workflow from the first ticket.
Start your first investigation